Business Continuity: Out-of-Band Communication for Cyber Incidents
When your primary email server is down, your collaboration suite is under investigation, or your identity provider has been compromised, you need a communication channel that does not depend on any of them. Sanket provides an independent, pre-deployed, end-to-end encrypted out-of-band communication path - ready before the incident, available during the crisis, and independent of every system under stress.
Independent of email, Microsoft 365, and primary SaaS - true out-of-band
Separate authentication path - works when primary identity is compromised
DORA-aligned alternative communication pathway
Pre-deployed - not configured during the incident
The shift
Before Sanket vs. After Sanket
Before - current state risks
Completely independent of corporate email, Microsoft 365, and standard SaaS collaboration infrastructure
Separate identity and authentication pathway - operable even if your primary identity provider is compromised
Pre-deployed before incidents so executive and incident response teams are already connected when crisis hits
Encrypted channels for incident command, executive coordination, and recovery team communication
After - with Sanket
Mobile-first - accessible from personal devices when corporate devices and VPN are unavailable
Supports DORA Article 11 and 12 requirements for alternative communication arrangements during ICT disruptions
Operates independently of internet infrastructure - Sanket.Enterprise supports air-gapped deployment for the most critical environments
Built for this
The architecture that makes out-of-band encrypted communication for business continuity work
During a cyber incident, the worst communication path is through the systems under investigation. Sanket's independent deployment means incident response communication - including sensitive forensic findings, external legal counsel discussions, and board crisis updates - does not flow through the compromised environment.
Zero-Knowledge Server
Business continuity communication must be pre-deployed and tested before incidents occur. Sanket provides a dedicated encrypted channel that exists independently of your primary IT stack - no shared infrastructure, no shared identity provider, no dependency on systems that a threat actor might also have access to.
Signal Protocol E2E
Open-standard cryptography with Double Ratchet key derivation. Each message session generates unique ephemeral keys.
Admin Governance
Administrators control identity, groups, devices, retention, and access revocation - properties consumer apps cannot offer.
Sovereign Deployment
Sanket.Work is deployed as a pre-configured out-of-band communication platform for incident response teams and executive leadership, with authentication that does not depend on corporate Active Directory or Azure AD. Sanket.Enterprise provides maximum isolation for organisations requiring air-gapped continuity communication.
The result
What organisations achieve
Maintain secure executive and incident response communication throughout a cyber incident, even when primary email, identity, and collaboration systems are offline or compromised
Satisfy DORA Article 11-12 and NIS2 requirements for alternative ICT communication arrangements with a tested, documented out-of-band channel
Protect incident response communications from the threat actor who may still have visibility into primary corporate communication systems
Evaluation guide
Questions every buyer should ask
Is the platform truly independent of corporate email, Microsoft 365, and primary SaaS infrastructure?
Does the authentication mechanism work without corporate Active Directory or primary identity provider?
Is the platform pre-deployed and tested before incidents - not configured under crisis conditions?
Can the platform be accessed from personal devices when corporate devices and VPN are unavailable?
Does the deployment satisfy DORA, NIS2, and CER alternative communication channel requirements?
Is the platform's out-of-band status documented and auditable for regulatory purposes?
FAQ
Frequently asked questions
What makes Sanket genuinely 'out-of-band' for business continuity?
Out-of-band means the communication path does not share infrastructure with your primary systems. Sanket.Work uses separate cloud infrastructure and a separate authentication pathway. Your incident response team can communicate on Sanket even if Microsoft 365, corporate email, and Active Directory are all offline.
How does Sanket support DORA Article 11 and 12 requirements?
DORA requires financial entities to maintain alternative communication arrangements for ICT disruptions. Sanket provides a pre-deployed, tested out-of-band encrypted channel for incident response teams and executive leadership, supporting the documented alternative communication requirement.
Why must out-of-band communication be deployed before an incident, not during?
During a cyber incident, IT teams are overloaded, systems are unreliable, and deployment processes may not function. An out-of-band channel configured under emergency conditions will have untested authentication, unknown device enrolment, and unvalidated encryption. Sanket must be deployed, tested, and exercised before the incident to be useful during it.
What if corporate devices are unavailable during an incident?
Sanket is mobile-first and can be accessed from personal devices. Pre-enrolled personal devices for key incident response personnel ensure that corporate device unavailability does not prevent secure communication. Device enrolment can be configured to allow personal device access for emergency scenarios.
How does Sanket help when the incident response team suspects internal compromise?
End-to-end encryption ensures that incident response communication - including sensitive findings, attribution analysis, and legal strategy - is not accessible to the platform operator or infrastructure. If your primary environment is compromised, communication on Sanket cannot be intercepted by an attacker with access to corporate infrastructure.
Ready to solve out-of-band encrypted communication for business continuity?
Talk to the Tosh Defence team. We start with your threat model and deployment constraints - not a product pitch.